Frequently Asked Questions
Q1: How do I use the Dog Bathing Brush with Shampoo Dispenser?
1. Open the small lid on top and add pet shampoo and water.
2. Squeeze the brush to dispense foam while massaging your pet’s fur.
3. Use the soft silicone bristles to scrub and remove dirt.
4. Rinse your pet and the brush thoroughly after use.
Q2: Will the Paw Cleaner fit my pet’s paws?
The Paw Cleaner comes in three sizes to accommodate different pets:
Small: Ideal for small breeds like Chihuahuas and kittens.
Medium: Perfect for breeds like Beagles and Cocker Spaniels.
Large: Best for big dogs like Labradors and German Shepherds.
For the best fit, measure your pet’s paw width and compare it to the listed sizes.
Q3: Is the silicone material safe for my pet’s skin?
Yes! All of our pet grooming products are made from high-quality, non-toxic, soft silicone that is gentle on the skin and won’t cause irritation. The bristles provide a soothing massage while effectively cleaning your pet.
Q4: How do I clean the Paw Cleaner after use?
1. After using, discard the dirty water.
2. Remove the silicone bristle insert from the cup.
3. Rinse everything with clean water and let it air dry before the next use.
Q5: Can these products be used for both dogs and cats?
Yes! The Dog Bathing Brush and Paw Cleaner are perfect for both dogs and cats of all sizes. The soft silicone bristles ensure a safe and enjoyable cleaning experience for all pets.
Q6: Do you offer refunds or replacements if I’m not satisfied?
Absolutely! We offer a 100% satisfaction guarantee. If you receive a damaged or defective product, or if you’re not happy with your purchase, simply contact our support team, and we’ll arrange a replacement or refund.
Q7: What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options available at checkout.
Q8: Do you offer refunds or returns?
Yes! If your item arrives damaged, defective, or you’re unsatisfied, contact us within 30 days of delivery for a refund or replacement. Simply email our support team with your order number and photos.
Q9: Do you offer discounts or promotions?
Yes! We frequently run sales, discounts, and bundle deals. Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers!
Q10: How can I contact customer support?
You can reach us via email for any questions or concerns. Our support team is available 7 days a week, and we aim to respond within 24 hours.
Q11: Do you ship worldwide?
Yes! We offer worldwide shipping.
Q12: Will I receive a tracking number?
Yes! Once your order is shipped, you'll receive a confirmation email with a tracking number so you can monitor your delivery in real time.
Q13: My order hasn't arrived yet. What should I do?
If your order is delayed beyond the estimated delivery time, please:
1. Check your tracking number for updates.
2. Ensure your shipping address is correct.
3. Contact our customer support for assistance.